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Log in and order

How to order?

You order in 4 simple steps :  

Step 1 : select your items and add them to your caddy
Step 2 : fill in your personal details and indicate the country of destination 
Step 3 : fill in the delivery address or choose a pick-up point
Step 4 : select the way you want  to pay and you will be forwarded automatically to a secured payment page to make payment

Your order has been successfully registered ! It will be processed, packed and delivered in the next few days.

Why do you need to create an account?

You need an account when ordering, so that we have the correct details to execute your order carefully.

How to create an account?

Go to log in, enter your e-mail address and complete the necessary details!

Forgotten your password?

No problem, with your e-mail address, you can reset your password quickly. Go to "forgotten your password?" Enter your e-mail address and click on send. In a few minutes, you will receive an e-mail to reset your password.

About Deknudt Frames

Who are we?

Deknudt Frames is a family-run company, specializing in design, production and distribution of picture frames and wall decoration for almost 100 years. Our motivated team of employees will be pleased to help you!

Our product range

We supply both picture frames and related photo products, ranging from original key rings to magnificent wall decorations.

How to become a professional customer?

If you are a professional photographer or you supply picture frames and related photo products, please do not hesitate to fill in the contact form for professional customers. We will contact you as soon as possible.


Answer not found? Please send us an e-mail.

Payment and delivery

How to make payment?

Payment will be made immediately through a secured internet banking website

Delivery

After placing an order, you will be sent an acknowledgement directly. Your order will be processed, packed and shipped to the indicated delivery address in the next few days. We will keep you informed.
It is also possible to track your order in your account. Go to dashboard to see your latest orders with full details of each order. You can check the order status as well and download your invoice.

Free delivery

Delivery only possible in the following countries:

Sales terms

You will find our sales terms here.

Problems with your order or a specific product

Report a problem

You can report a problem  in your dashboard next to the order concerned.
Therefore, you need to log in. 
Follow the instructions and we will find a solution as soon as possible.